Customer satisfaction is our priority.
Eligible Returns
Returns or exchanges are accepted if:
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You receive the wrong product.
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Your item arrives damaged or defective.
Reporting an Issue
Please contact us within 48 hours of receiving your order and provide:
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Your order number
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Clear photos of the product
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A brief description of the issue
Non-Returnable Items
For hygiene reasons, opened or used perfumes cannot be returned unless they are defective or incorrectly delivered.
Refunds
Approved refunds or replacements will be processed after the returned product has been inspected.
If you have any questions, please contact our support team.